Design Applications Administrator, Flextronics International
San Jose, California – November 1998 to October 2008
Evaluated existing Pro/INTRALINK server and client environment to estimate server hardware requirements for upgrading to PTC’s newer PLM (Product Lifecycle Management) software, Windchill. Budgeted and submitted purchase requests for new hardware consisting of a clustered production environment and a development environment. Setup the Windchill application integrating with corporate Active Directory and reverse proxy for external customer access. Supported and maintained the environments along with writing IT procedures for the application and database servers.
Supported and maintained over 30 servers worldwide for an in-house application which was also integrated with DFM (Design for Manufacturing) software from Valor. The servers ran a variety of services from IIS to Oracle. Mapped out network communication paths from clients to primary servers to resolve network bottlenecks. Also wrote IT procedures for the entire in-house application.
Offered front line support of installation and general troubleshooting for all globally used MCAD/ECAD software. Initiating support tickets with vendor for more advanced issues with the software.
Was Lead QA for an in-house project and expense tracking web-based application where I wrote a full test suite consisting of over 130 test cases, implemented session based testing, and managed a small team of testers located in different regions.
Consolidated all MCAD/ECAD software from every design center, centralizing them on a clustered license server environment to ensure maximum uptime. Obtained license requirements from each design center than negotiated global contracts with each software vendor. By utilizing licenses globally we were able to save the company over $20 million per year.
Supported a design center in San Jose CA and Plano TX by setting up PC and UNIX workstations and laptops ensuring the hardware was more than sufficient to process the largest of PCB (Printed Circuit Board) designs. Wrote PERL scripts to standardize project directory structures, archive projects when finished and to manipulate text files exported from the applications for use within other applications.
Other responsibilities and tasks:
- Assisted PCB designers with minor circuit board layout and designed a 6 layer PCB for a military grade infantry GPS unit including mechanical housing which had to be waterproof. Was backup Valor QA checking PCB designs for manufacturability.
- Developed a Microsoft Access database application for a mechanical segment to track project expenses and provide reports for month end processes. Initially started the project utilizing PHP and MySQL for a web based solution.
- Replaced numerous end-of-life workstations and servers submitting purchase requests, installation of required applications upon delivery and restored user files for workstation replacements.
Computer Operator I, Telegram Tribune
San Luis Obispo, California – November 1995 to November 1999
Upgraded, maintained and troubleshoot Windows and Mac workstations along with servers at remote locations. Purchased, installed and upgraded various publishing and page layout software. Completely mapped the network and computer system infrastructure within Visio.
Also processed daily circulation reports, month end processing and daily data entry activities.